Listening to the client
L'entreprise est élue tous les jours par ses clients. (François Michelin)
Because your business is different from ours, we had to develop strong listening skills so that the product we offer be in perfect harmony with your expectations and knows and future constraints.
- 1982 : Introduction of Autocad 1.2,
- 1991 : Introduction of software for managing client relations (CRM, GRC) the only one available in Europe at the time,
- 1995 : Marketing Director recruited,
- 1999 : Setting up a dedicated After Sales Service in the Sales Team,
- 2004 : Introduction of solidworks for 3-D imaging of clients projects,
- 2005 : Design engineer recruited,
- 2009 : Today, our Sales Team, composed of several experienced competent engineers and technicians is equipped with powerful and adapted analysis and simulation tools but, first and foremost, is dedicated to our customers' satisfaction and the quality of the products it has conceived.